Learner: Why Can't My Observer See My Uploaded Files?

Artifacts uploaded to the E-Portfolio are seen only by the learner. Observers cannot view the Artifacts tab of the E-Portfolio, but they can see artifacts added or uploaded directly to an activity.

Make an artifact visible to observers

To make an artifact visible to observers, learners must add the artifact to an activity by following these steps:

  1. Return to the activity that requires the artifact.
  2. If you have previously uploaded the artifact, use the menu to select it from the E-Portfolio.


  1. If you have not yet uploaded the artifact, upload it to the activity.

Helpful Hint: You can see whether an artifact has been added to an activity by opening the activity and looking for the artifact in an upload step. Alternately, you can open your E-Portfolio to view whether the artifact is added to any observations (image below).


For instructions on uploading and adding artifacts to an observation, please see our support article, Uploading Artifacts.


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